Recall Department
Ford Recall Service in Columbus, OH
No matter how high in quality Ford trucks, SUVs, cars, and vans are, they may still be affected by recalls. If there is an open recall that affects your Ford F-150, Ford Explorer, or other Ford model, we can help you learn more and get the necessary service taken care of at Germain Ford of Columbus, serving Dublin, Ohio. Find out more on this page!


Ford Safety Recall Campaigns
At Germain Ford of Columbus, we operate a certified Ford service department that provides Ford recall service quickly, conveniently, and at no charge to our customers. Safety Recall Campaigns are issued by auto manufacturers working alongside regulatory authorities to advance roadway safety. If a vehicle, vehicle component, or safety device is found to carry an undue risk, a safety recall campaign can be issued to correct the problem and reduce risk. If a Ford car, truck, van, or SUV has a safety recall issued, we invite you to receive the corrective service with us. We are conveniently located in Columbus near Westerville, Ohio.
Ford Customer Satisfaction Programs
In addition to safety recalls, Ford also offers CSPs or Customer Satisfaction Programs. These are similar to recalls; however, they are not related to safety. Often, CSPs address emissions issues or other potential defects. There is a chance that a CSP will be limited by time or mileage; the same is not true of a safety recall.
Checking for Ford Recalls
Ford sends a notification letter to the owners of the affected vehicles; however, there are other ways to check if you want to be sure. The National Highway Traffic Safety Administration operates a website where all recalls in the US appear. Simply plug your vehicle's 17-digit Vehicle Identification Number (VIN) into the website, and it will tell you if there is an active recall to address. It is also possible to search Ford's Recalls and Field Service Actions page using the 17-digit VIN.
Schedule Recall Service at ​​Germain Ford of Columbus, OH
If your Ford has an open recall, schedule your appointment with us online or by phone. Then, come to Germain Ford of Columbus for recall service.
Complimentary Amenities at Germain Ford of Columbus
Local Ford owners choose us for the peace of mind that comes with only accepting certified Ford service quality. We welcome you to optimize vehicle reliability, comfort, and life by getting certified Ford service in a state-of-the-art facility by expert Ford technicians with genuine OEM parts. Get basic yet essential maintenance without appointments at the Ford Quick Lane®, or use the online service scheduler to book appointments quickly at any time.
- Lounge with coffee, TV, and WiFi
- Rental vehicles can be reserved ahead of time or upon arrival
- Pick-up and drop-off available
- A part of the Germain Auto Group - headquartered in Columbus, OH for over 65 years
- Family owned and operated
- Committed to the community through the Nationwide Children's Hospital, James Cancer Hospital, Ohio State University and more
Dealership Exterior

Service Center

Tire Center

Waiting Area

Ford Tires

Ford Accessories

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Germain Ford
7250 Sawmill Road
Columbus, OH 43235
- Sales: (844) 240-5414