Portrait of two happy car sales consultants working inside vehicle showroom.

COVID-19 FAQs
For Our Germain Ford Customers

During these uncertain times, we know that you must have a lot of questions. At Germain Ford of Columbus, we're trying to answer as many as we can to help keep you informed of your car-buying and -servicing options. We hope you'll find this information about how we're operating during the COVID-19 outbreak useful. If there's anything we can help you with, please don't hesitate to reach out to our Ford dealership in Columbus, OH, at your earliest convenience.

Does Germain Ford of Columbus Deliver?

Yes, Germain Ford of Columbus is happy to deliver to you.

To protect both our customers and our employees, the entire team at Germain Ford of Columbus is practicing safe social distancing. However, we are working and we're ready to tend to all your Ford sales and service needs. If you're interested in buying a vehicle from us, our team would be happy to bring you the car or SUV you've been eying so you can take a test-drive. If you'd then like to buy the car, we'll talk to you about our new Ford specials so we can get you behind the wheel as soon as possible.

What Are the New Germain Ford of Columbus Sanitation Measures?

Here at Germain Ford of Columbus, there's nothing more important to us than the health and safety of our customers and employees. In addition to our regular cleaning schedule, we are taking steps to protect our community, including:

  • Increasing the number of times our DEALER is cleaned daily.
  • Sanitizing high-touch areas frequently, including door handles, chairs, desks and phones.
  • Disinfecting our vehicles before and after test-drives, including high-touch areas like door handles, key fobs, steering wheels and gear shifts.
  • Ensuring that all our employees are washing their hands frequently and using hand sanitizer in between washings.
  • Instructing any employee who does not feel well or is experiencing symptoms to stay home from work, and encouraging customers who do not feel well to reschedule their appointments or speak with us remotely.
  • Postponing any business-related travel, including meetings and vendor visits.

How Should I Clean My Car to Prevent Coronavirus?

If you're using your car for errands like grocery store runs or any other purpose, it's important to sanitize it frequently to prevent the spread of coronavirus. Not sure how to disinfect your car? We recommend the following measures:

  • Wash your hands; put on disposable gloves (if available) before you begin sanitizing your car.
  • Use a mild dish soap or other common household disinfectants to scrub high-touch areas like the dashboard, steering wheel, touchscreens and door handles.
  • If you have space and supplies, consider keeping disinfecting wipes in your car for more frequent wipe downs.
  • Not sure how to clean leather seats in a car? You can use any type of leather cleaner. Be sure to use a microfiber cloth to avoid scratching the leather!

Please reach out to Germain Ford of Columbus if you have any other questions about the best practices we have in place to combat coronavirus, or about the services we can offer you during this pandemic. We're committed to serving the Columbus community any way we can!

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